All Systems Operational

About This Site

This is the Raidboxes status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Raidboxes, don't hesitate to get in touch with us at support@raidboxes.io, and we'll get back to you as soon as we can.

Operational Systems Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
Live Chat Operational
Phone Operational
Help Center Operational
Dashboard Emails ? Operational
90 days ago
100.0 % uptime
Today
Dashboard 2FA Service ? Operational
90 days ago
100.0 % uptime
Today
Contract Management and Billing System Operational
90 days ago
100.0 % uptime
Today
Boxes (Server) Operational
90 days ago
100.0 % uptime
Today
Mini Boxes Operational
Starter & Fully Managed Boxes Operational
Pro Boxes Operational
Business Boxes Operational
Raidboxes 2.0 Boxes (Mini-Pro) ? Operational
90 days ago
100.0 % uptime
Today
Emails Operational
Email Traffic: sending Emails (SMTP) Operational
Email Traffic: receiving Emails (POP3/IMAP) Operational
Email Inbox Management Operational
Box Emails ? Operational
Other Components Operational
Backups Operational
Staging Operational
SFTP Operational
SSH Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024
Resolved - Das Problem wurde gelöst und Kreditkartendaten können nun wieder hinzugefügt oder geändert werden.
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The problem has been solved and credit card details can now be added or changed again.

May 22, 16:45 CEST
Identified - === English version below ===

Derzeit können keine Kreditkartendaten hinzugefügt oder geändert werden. Grund dafür ist eine technische Umstellung bei unserem Zahlungsdienstleister.

Zahlungen mit bestehenden und gültigen Kreditkartendaten werden weiterhin vorgenommen.

Lastschrift- und Rechnungszahlungen sind hiervon nicht betroffen.

==================

Currently, no credit card details can be added or changed. This is due to a technical change at our payment service provider.

Payments with existing and valid credit card details will continue to be made.

Direct debit and invoice payments are not affected by this.

May 22, 11:28 CEST
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Resolved - Der Fix läuft nun stabil, Boxen lassen sich wieder ganz normal erstellen.

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The problem was successfully fixed. Cloning and Box creation works as expected again.

May 15, 17:34 CEST
Monitoring - Der Fix wurde nun deployed und das Problem sollte damit behoben sein. Das Verhalten des Dashbaords wird nun noch überwacht und im Erfolgsfall auf "gelöst" gestellt.

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A fix has been deployed. The Dashboard's behaviour is now being monitored. Should the fix work as expected we'll set the issue to "resolved".

May 15, 17:10 CEST
Identified - === English version below ===

Aktuell treten beim Klonen und Erstellen neuer Boxen Probleme auf. Grund dafür ist ein Fehler in unserem Box-Erstellen Workflow. Derzeit sind alle Box Typen und Leistungsstufen betroffen. Es kommt durch die Probleme beim Box-Erstellen nicht zu Beeinträchtigungen bereits bestehender Boxen.

Unser Engineering Team arbeitet bereits an einer Lösung und wird diese so schnell wie möglich live schalten. Sobald das Problem behoben wurde, updaten wir diese Statusmeldung entsprechend.

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Due to issues in our Box creation workflow, users will experience problems when trying to clone or create new Boxes at the moment. The issue has been identified and a fix is being implemented. The issue currently affects all Box types and sizes. Existing Boxes are not affected by this issue.

When the issue is resolved, we will update this incident report accordingly.

May 15, 15:02 CEST